
In addition, the way the monitoring centers communicate with the consumer is evolving … to be more responsive to consumers, communicating with them via the venues they prefer —
this relates to alarm response, service requests, billing payment options, and even sales. ”Staying current is top of mind for most manufacturers, but with so much outside of the industry competition, it is even more critical for residential security manufacturers and their dealers. “That is what
guides our product development going forward,” NAPCO's Jorge Hevia says. “We want to leverage those ecosystems that exist out there with the Internet and smartphones and everything that is already in place and still come out with products that keep our professional installers relevant. We have seen a lot in 2016 with DIY and other direct to consumer models. What we are going to concentrate on is enhancing professional security or connected home experience.
Financing eligibility and terms subject to credit approval. Month to month service agreement available when equipment is purchased upfront. Additional equipment may be purchased and financed. Financing options require monthly services agreement coterminous with applicable financing agreement for example $49. 40. System supports up to four
cameras subject to sufficient WiFi speeds.

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